FILE, CONTINUE OR TRACK MY CLAIM



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Visible Protect for iPhone

 

With Visible Protect, it’s easy to stay connected. We’ll help keep your device and personal information safe and secure.  

Device Protection

  • You’re covered for accidental damage (including screen damage), hardware service issues (out of warranty mechanical or electrical breakdown), loss and theft.

For Service Fees/Deductibles on approved claims, click here.

Great service you can count on!

Applecare Services Badge

  • Service and support directly from Apple through AppleCare Services*, including:

    • 24/7 priority access to Apple Experts via chat or phone
    • Software support for iOS, iCloud and Apple-branded iOS apps
    • Apple-certified repair or replacement with Express Replacement Service
    • Service at Apple Stores and Apple Authorized Service Providers
  • File a claim online 24/7

  • Receive replacement devices as early as next business day, when available.

Secure your personal information and optimize performance

  • With the Pocket Geek® by Assurant® app, you get these great features:  

    • Locate
    • Performance Monitoring & Troubleshooting
    • Diagnostic Alerts
    • Battery Forecast and Boost
    • Data Monitoring
    • Storage Manager
    • Tips
    • Speed Test
Appstore Badge
Google Play Badge

Want more info?

Download brochure

For Frequently Asked Questions, click here.

* Your new Apple device is eligible for AppleCare Services during the first 24 months from the date you purchase the device from Visible and enroll in Visible Protect, and as long as your plan coverage remains uninterrupted. With AppleCare Services you can file a maximum of 2 accidental damage claims (including screen damage) with Apple during the first 24 months of your program coverage. AppleCare Services accidental damage claims are subject to the overall claim limit of 2 claims in a rolling 12-month period for accidental damage, loss and theft incidents. Once your device is no longer eligible for AppleCare Services, our obligation to you under the Service Contract will be provided by another authorized repair center.
† You must download and register the Pocket Geek® by Assurant® app to have full access to its features which are available to members of the Visible Protect program. Availability and features may vary by device, operating system or plan.

Visible Protect for Android Phones

With Visible Protect, it’s easy to stay connected. We’ll help keep your device and personal information safe and secure.  

Device Protection

  • You’re covered for accidental damage (including screen damage), hardware service issues (out of warranty mechanical or electrical breakdown), loss and theft. 

For Service Fees/Deductibles on approved claims, click here.

Great service you can count on!

  • File a claim online 24/7
  • Receive replacement devices as early as next business day, when available.

Secure your personal information and optimize performance

  • With the Pocket Geek® by Assurant® app†, you get these great features: 
    • Antivirus
    • Locate, Alarm, Lock and Wipe
    • Performance Monitoring & Troubleshooting
    • Diagnostic Alerts
    • Battery Forecast and Boost
    • Data Monitoring
    • Storage Manager
    • Tips
    • Speed Test
Appstore Badge
Google Play Badge

Want more info?

Download brochure

For Frequently Asked Questions, click here.

† You must download and register the Pocket Geek® by Assurant® app to have full access to its features which are available to members of the Visible Protect program. Availability and features may vary by device, operating system or plan. 

 

 

Visible Protect is available in these states:
AR, CO, DE, ID, KY, MA, MI, MN, MS, MT, NE, NH, NJ, OK, PA, RI, SC, SD, VA, VT, WV, WY

The Visible Protect terms and conditions and all related communications will be delivered by email with your consent. See the Consent to Conduct Business Electronically Agreement. Your consent to electronic delivery is not required to obtain or renew any product or service provided by us. Paper copies may be requested by calling 1-866-576-1669 Monday through Friday from  7:00 am – 12:00 am ET, Saturday from 9:00 am – 12:00 am ET, and Sunday 10:00 am – 8:00 pm ET. (Holidays may affect these hours.)

All marks associated with the devices listed herein are the property of their respective owners.