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File or Track a Claim
Continue filing saved claim
Device make/manufacturer, model, serial number, and IMEI number
Account holder contact information
Details about what happened to your device
Deductible payment
If your device is eligible for in-store repair, you'll be able to schedule an appointment for your nearest repair location once your claim is approved.
Once your claim is approved, we'll mail you a reconditioned replacement device of like type and quality.
File, continue, or track a claimfor your mobile device.
Enter the phone number and date of incident for the device in which you'd like to file a claim.
Required field: Enter your email address
Required field: Enter your billing ZIP code
Date of Incident
Date of Incident is Required
Note: Once submitted, this date cannot be changed.
Required field:
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