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The Xfinity Mobile Protection Plan for customers with an Apple device

Applecare Icons V1 Sm AppleCare Services
Your protection gives you direct access to the benefits of AppleCare Services, providing AppleCare technical support, hardware service with genuine Apple parts, and certified repair or replacement at Apple Stores and Apple Authorized Service Providers.

No early-upgrade fees

No more waiting or paying top dollar to get your hands on the newest device release. With the Xfinity Mobile Protection Plan, you can upgrade your device with no early upgrade fees.*

Accidental damage coverage

Drops, spills, and cracks happen to the best of us. Your protection has your back for accidental damage that's not covered under your manufacturer's warranty (a service fee/deductible is required).

Hardware service  (mechanical/electrical breakdown)

You're covered if your device has a mechanical or electrical breakdown, after the manufacturer's warranty expires (no service fee/deductible).

Loss or theft coverage

When your device is lost or stolen, you need help stat! Your protection plan includes loss or theft coverage so you can get a replacement quickly (a service fee/deductible is required).

Personal TechProSM

Get unlimited device support to connect and manage third-party apps and devices for video streaming, fitness tracking, smart home, and more.

For more details on limits and other restrictions for XFINITY Mobile Protection Plan, see the XFINITY Mobile Protection Plan Frequently Asked Questions and Terms and Conditions. You can also view and download the XFINITY Mobile Protection Plan paperless consent.

The Xfinity Mobile Protection Plan is not available for customers living in New York.

*To be eligible, smartphone customers must have 50% of the finance balance paid; tablet customers must have 50% of the finance balance paid and must have 12 months of service after device purchase. You must also be current with your scheduled Device Payment Plan payments and your wireless service payments.

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The Xfinity Mobile Protection Plan for customers with an Android device

No early-upgrade fees

No more waiting or paying top dollar to get your hands on the newest device release. With the Xfinity Mobile Protection Plan, you can upgrade your device with no early upgrade fees.*

Accidental damage coverage

Drops, spills, and cracks happen to the best of us. Your protection has your back for accidental damage that's not covered under your manufacturer's warranty (a service fee/deductible is required).

Loss or theft coverage

When your device is lost or stolen, you need help stat! Your protection plan includes loss or theft coverage so you can get a replacement quickly (a service fee/deductible is required).

Hardware service  (mechanical/electrical breakdown)

You're covered if your device has a mechanical or electrical breakdown, after the manufacturer's warranty expires (no service fee/deductible).

Personal TechProSM

Get unlimited device support to connect and manage third-party apps and devices for video streaming, fitness tracking, smart home, and more.

For more details on limits and other restrictions for XFINITY Mobile Protection Plan, see the XFINITY Mobile Protection Plan Frequently Asked Questions and Terms and Conditions. You can also view and download the XFINITY Mobile Protection Plan paperless consent.

The Xfinity Mobile Protection Plan is not available for customers living in New York.

*To be eligible, smartphone customers must have 50% of the finance balance paid; tablet customers must have 50% of the finance balance paid and must have 12 months of service after device purchase. You must also be current with your scheduled Device Payment Plan payments and your wireless service payments.