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Program Info

 

Screen Breakdown and Damage

Cracked screen? Fix it as soon as same-day with unlimited screen-only repair for $29 per claim type.2 Back glass is not covered.

Loss & Theft

Lost or stolen device? Get back up and running quickly with replacement device shipped to you via next-business-day.1, 2

 

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Spectrum Mobile Repair & Replacement Plan (all states excluding New York)

 

For full details on coverage benefits, exclusions, coverage limits, and service fees and deductibles, see FAQs, Coverage Documents, and Mail in Repair Terms and Conditions.

The Spectrum Mobile Repair & Replacement Plan terms and conditions and all related communications will be delivered by email. See the Consent to Conduct Business Electronically Agreement. Your consent to electronic delivery is not required to obtain or renew any product or service provided by us. Paper copies may be requested by calling 1-877-875-4282.

Loss & Theft

Lost or stolen device? Get back up and running quickly with replacement device shipped to you via next-business-day.1, 2

 

Accidental Damage (Only available in New York)

Accidents may happen. Count on repair and replacement coverage in case of drops, spills, cracks.1, 2

 

View / Download brochure

Spectrum Mobile Repair & Replacement Plan (New York only)

 

For full details on coverage benefits, exclusions, coverage limits, and service fees and deductibles, see FAQs and Coverage Documents.

The Spectrum Mobile Repair & Replacement Plan terms and conditions and all related communications will be delivered by email. See the Consent to Conduct Business Electronically Agreement. Your consent to electronic delivery is not required to obtain or renew any product or service provided by us. Paper copies may be requested by calling 1-877-875-4282.

Important Notice: Effective July 31, 2024 at 11:59 pm EST, the Pocket Geek Privacy feature of your Spectrum Mobile Protection Plan is going away. Click here for more information.

When the worst happens, your device is covered. Available for new enrollment prior to April 7, 2024.

Hardware Service

You're covered if your device experiences a mechanical or electrical failure after the device's manufacturer or pre-owned warranty expires.

Accidental Damage

Drops? Cracks? Spills? Your device will be repaired or replaced if it's accidentally damaged.1, 2

 

Loss & Theft

Lost or stolen device? Get a replacement device shipped to you as soon as next-business-day so you can reconnect quickly.1,2

No-fee Early Upgrades

Upgrade to the latest smartphones and tablets after 50% of your financed device is paid off.3

Pocket Geek® Suite

Make the most of your smart devices with Pocket Geek® Mobile by Assurant. Access to unlimited technical support, up to 50 GB of secure backup, and Antivirus and Wi-Fi Security by Avast, and easy online claim filing.

Smart Device Setup

Need help setting up your new or replacement device? Schedule a personalized live support session for help setting up your device, transferring data, and more.

 

View / Download brochure

Spectrum Mobile Protection Plan

 

For full details on coverage benefits, exclusions, coverage limits, and service fees and deductibles, see FAQs, Coverage Documents and Service Fee/Deductible.

The Spectrum Mobile Protection Plan terms and conditions and all related communications will be delivered by email. See the Consent to Conduct Business Electronically Agreement. Your consent to electronic delivery is not required to obtain or renew any product or service provided by us. Paper copies may be requested by calling 1-877-875-4282.

1 Accidental damage and loss/theft claims are subject to a Service Fee/Deductible. Terms and conditions apply.

2After claim approval.

3 The no-fee early upgrades benefit only applies to Android customers who are enrolled in a protection plan. Customers with Apple smartphones do not pay an upgrade fee regardless of protection plan enrollment.

Property insurance (lost, stolen and accidental damage coverage) in New York is underwritten by American Security Insurance Company. Property insurance (for lost and stolen coverage) in all other states is underwritten by American Bankers Insurance Company of Florida. The Service Contract Provider is Federal Warranty Service Corporation in all states, except in California where the Provider is Sureway, Inc.; in Florida where the Provider is United Service Protection, Inc., and in Oklahoma where the Provider is Assurant Service Protection, Inc. There is no service contract in New York. These companies operate under the trade name Assurant.