Protect your device and enjoy peace of mind.
Frequently Asked Questions
Get quick answers to our most commonly asked questions.
Find your deductible. All you need is your phone’s make and model.
When to expect your replacement device:
|Date claim is approved*||Expected delivery|
|Monday - Friday
Before 8:30 p.m. ET
|Saturday and Sunday before
8 p.m. ET
*Claim approval may be instant or may take several days depending on the type of claim and timely receipt of all documentation that is required for processing. Holidays may impact shipping times.