Pay Deductible & Complete Claim Form

My Service Fee/Deductible

Xfinity Mobile Protection Plan eligible devices, monthly cost, and service fees/deductibles are listed below.


Apple Group

iPad (6 gen) 32GB / 128GB
iPad 32GB / 128GB
iPad Air 64GB
iPad mini 64GB
iPad Pro 10.5 64GB
iPad Pro 11 64GB / 128GB
iPhone 6S 32GB / 128GB
iPhone 6S Plus 32GB / 128GB
iPhone 7 32GB / 128GB / 256GB
iPhone 7 Plus 32GB / 128GB / 256GB
iPhone 8 64GB / 256GB
iPhone 8 Plus 64GB / 256GB
iPhone SE 16GB / 32GB / 64GB / 128GB
iPhone XR 64GB/ 128GB / 256GB
iPhone 11 64GB / 128GB / 256GB


iPad Pro 12.9 128GB
iPhone X 64GB / 256GB
iPhone XS 64GB / 256GB / 512GB
iPhone XS MAX 64GB / 256GB / 512GB
iPhone 11 Pro 64GB / 256GB / 512GB
iPhone 11 Pro Max 64GB / 256GB / 512GB



Google Group

Pixel 4 64GB / 128GB
Pixel 4XL 64GB / 128GB 



LG Group

K30 16GB
Stylo 4 16GB
Stylo 5 32GB 
X Charge 16GB

G8 ThinQ



Motorola Group

moto e5 Play 16GB
moto e6 16GB
moto g7 power 32GB
Moto G Power Smoke 64B



Samsung Group

Galaxy A50 64GB
Galaxy A51 128GB
Galaxy A70 128GB
Galaxy Note8 64GB
Galaxy Note10
Galaxy S7 32GB
Galaxy S7 Edge 32GB
Galaxy S8 64GB
Galaxy S8+ 64GB
Galaxy S9 64GB
Galaxy S9+ 64GB
Galaxy S10 128GB / 512GB
Galaxy S10e 128GB / 512GB


Galaxy Note9 128GB / 512GB
Galaxy S10+ 128GB / 512GB
Galaxy Note10+ 256GB
Galaxy S20 Ultra 128GB / 512GB
Galaxy S20 128GB
Galaxy S20+ 128GB / 512GB



Group 1 2 3
Monthly Cost per Device $7 $12  $15 
Service Fee/Deductible      
Hardware Service (Mechanical Breakdown) $0  $0  $0 
Accidental Damage – Screen Repair (Android* and iPhone**) $29  $29  $29
Accidental Damage – All Other**  $40

$49 (iPad)

$49 (iPad)

Loss/Theft  $50 $180 $280

Important Notice: Effective August 10, 2020, customers with smartphone devices will have access to unlimited screen-only repair as long as coverage is in effect for a low $29 service fee for each authorized repair.

* For Android devices, the $29 service fee for same-day screen repair applies when service is provided through an Assurant-authorized repair center, when and where repair service is available; otherwise, a replacement is available for the Accidental Damage (All Other) service fee of $99.

** For Apple devices with AppleCare Services, there is a limit of two accidental damage claims, within 24 months, serviced at Apple Stores, Apple Authorized Service Providers, or through Apple's mail-in repair service. Subsequent claims are serviced by Assurant. For iphone, a $99 service fee/deductible will apply for subsequent claims.