FILE, CONTINUE OR TRACK MY CLAIM



Service Fee/Deductible

Per Approved Claim*


Step 1: Find Your Device Tier

Note that device coverage varies by program. If your device is not listed here, call 1-866-576-1669.

Apple

Android

Tier 1

Tier 2

 Tier 1 Tier 2

iPhone 11
iPhone XR
iPhone 8 Plus
iPhone 8
iPhone 7 Plus
iPhone 7
iPhone 6s Plus
iPhone 6s
iPhone SE

iPhone 11 Pro Max
iPhone 11 Pro
iPhone XS Max
iPhone XS
iPhone X

Google Pixel 4 XL
Google Pixel 4
Google Pixel 3a XL
Google Pixel 3a
Google Pixel 3 XL
Google Pixel 3
Motorola Moto Z4
Samsung Galaxy A50
Samsung Galaxy S10e
Samsung Galaxy S9+
Samsung Galaxy S9

Google Pixel 4 XL (128 GB only)
Google Pixel 3 XL (128 GB only)

 

 

Step 2: Find Your Plan

 

Visible Protect**

Tier 1

Tier 2

Hardware Service Issues
(mechanical/electrical breakdown after the manufacturer's warranty expires)

$0

$0

Accidental Damage — Screen Repair Only

$29 — iPhone
$99†† — Android

$29 — iPhone
$99†† — Android

Accidental Damage — All Other 

$99 — iPhone
$199 — Android

$99 — iPhone
$199— Android

Loss/Theft

$199

$280

 

 

Visible Protect Insurance

Tier 1

Tier 2

Accidental Damage — Screen Repair Only

$29§ — iPhone
$99†† — Android

$29§ — iPhone
$99†† — Android

Accidental Damage — All Other 

$99 — iPhone
$199 — Android

$99 — iPhone
$199 — Android

Loss/Theft

$199

$280

 

 

Visible Protect Service Contract

Tier 1 & Tier 2

Hardware Service Issues
(mechanical/electrical breakdown after the manufacturer's warranty expires)

$0

 

 

Visible Protect Pre-Owned
(Service Contract) 

Tier 1 & Tier 2

Mechanical or Electrical Breakdown

$0

Accidental Damage — Screen Repair Only

$99††

Accidental Damage — All Other

$199

 

* Claim limits apply. Refer to coverage documents for details.
 For iPhone devices with AppleCare Services, within the first two accidental damage claims, the Service Fee for iPhone screen only damage is $29 when service is provided at Apple Stores, Apple Authorized Service Providers, and through Apple’s mail-in repair service. For all other iPhone screen damage, the Service Fee is $99 when service is provided by an Assurant-authorized repair center, where available. For all other iPhone accidental damage claims, the Service Fee is $99.
†† The $99 service fee for screen only damage applies when service is provided through an Assurant-authorized repair center, where available; otherwise, a replacement device is available at $199.
§ Within the first two accidental damage claims or 24 months (whichever occurs first), the service fee for iPhone screen damage is $29 when services are provided through an Assurant-authorized repair center, where available. For all other screen damage and accidental damage claims, the service fee is $99.

 


All marks associated with the devices listed herein are the property of their respective owners.
Please note: As device depreciation adjustments are made, the monthly charge for your new tier will be reflected on your wireless carrier bill.