FILE, CONTINUE OR TRACK MY CLAIM



Service Fee/Deductible

Per Approved Claim*


Step 1: Find Your Device Tier

Note that device coverage varies by program. If your device is not listed here, call 1-866-576-1669.

Apple

Android

Tier 1

Tier 2

 Tier 1 Tier 2

iPhone 11
iPhone XR
iPhone 8 Plus
iPhone 8
iPhone 7 Plus
iPhone 7
iPhone 6s Plus
iPhone 6s
iPhone SE

iPhone 11 Pro Max
iPhone 11 Pro
iPhone XS Max
iPhone XS
iPhone X

Google Pixel 3a XL
Google Pixel 3a
Google Pixel 3 XL
Google Pixel 3
Motorola Moto Z4
Samsung Galaxy A50
Samsung Galaxy S10e
Samsung Galaxy S9+
Samsung Galaxy S9

Google Pixel 3 XL (128 GB only)

 

 

Step 2: Find Your Plan

 

Visible Protect**

Tier 1

Tier 2

Hardware Service Issues
(mechanical/electrical breakdown after the manufacturer's warranty expires)

$0

$0

Accidental Damage — Screen Repair Only

$29 — iPhone
$99†† — Android

$29 — iPhone
$99†† — Android

Accidental Damage — All Other 

$99 — iPhone
$199 — Android

$99 — iPhone
$199— Android

Loss/Theft

$199

$280

 

 

Visible Protect Insurance

Tier 1

Tier 2

Accidental Damage — Screen Repair Only

$29§ — iPhone
$99†† — Android

$29§ — iPhone
$99†† — Android

Accidental Damage — All Other 

$99 — iPhone
$199 — Android

$99 — iPhone
$199 — Android

Loss/Theft

$199

$280

 

 

Visible Protect Service Contract

Tier 1 & Tier 2

Hardware Service Issues
(mechanical/electrical breakdown after the manufacturer's warranty expires)

$0

 

 

Visible Protect Pre-Owned
(Service Contract) 

Tier 1 & Tier 2

Mechanical or Electrical Breakdown

$0

Accidental Damage — Screen Repair Only

$99††

Accidental Damage — All Other

$199

 

* Claim limits apply. Refer to coverage documents for details.
 For iPhone devices with AppleCare Services, within the first two accidental damage claims, the Service Fee for iPhone screen damage is $29 when service is provided at Apple Stores, Apple Authorized Service Providers, and through Apple’s mail-in repair service. For all other iPhone screen damage, the Service Fee is $99 when service is provided by an Assurant-authorized repair center, where available. For all other iPhone accidental damage claims, the Service Fee is $99.
†† The $99 service fee for screen damage applies when service is provided through an Assurant-authorized repair center, where available; otherwise, a replacement device is available at $199.
§ Within the first two accidental damage claims or 24 months (whichever occurs first), the service fee for iPhone screen damage is $29 when services are provided through an Assurant-authorized repair center, where available. For all other screen damage and accidental damage claims, the service fee is $99.

 


All marks associated with the devices listed herein are the property of their respective owners.
Please note: As device depreciation adjustments are made, the monthly charge for your new tier will be reflected on your Visible bill.