FILE, CONTINUE OR TRACK MY CLAIM



My Service Fee/Deductible

Service fees/deductibles for Apple devices

Service Fees/Deductibles by Claim Type

Device cost
(MSRP)

Hardware Service (mechanical/electrical breakdown)

Accidental Damage Screen Repair*

Accidental Damage All Other

Loss/Theft

$200 - $499.99

$0

$29

$99

$150

$500 - $949.99

$0

$29

$99

$199

$950+

$0

$29

$99

$280

*For the first two accidental damage claims, the service fee for iPhone screen damage is $29 when service is provided at Apple Stores, Apple Authorized Service Providers, and through Apple's mail-in repair service. For all other iPhone accidental damage claims, and once you have used your maximum two accidental damage claims through AppleCare Services, the service fee is $99. Should you lose AppleCare Services due to non-payment or device ineligibility, the service fee for iPhone screen damage will be $99.

 

Service fee/deductibles for Android devices

Service Fees/Deductibles by Claim Type

Device cost
(MSRP)

Hardware Service (mechanical/electrical breakdown)

Accidental Damage

Loss/Theft

$0 - $199.99

$0

$40

$50

$200 - $499.99

$0

$99

$150

$500 - $949.99

$0

$99

$199

$950+

$0

$99

$280