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File or Track a Claim
Continue filing saved claim
Device make/manufacturer, model, and IMEI number.
Account holder contact information.
Details about what happened to your device.
Deductible Payment.
If your device is eligible for Repair My Device, you'll be able to schedule an appointment for your nearest repair location once your claim is approved.
Once your claim is approved, we'll mail you a reconditioned replacement device of like type and quality.
File, continue, or track a claimfor your mobile device.
Enter the phone number and date of incident for the device in which you'd like to file a claim.
Required field: Enter your email address
Required field: Enter your ZIP code from your claim
Date of Incident
Date of Incident is Required
Note: Once submitted, this date cannot be changed.
Required field: IMEI Number of Claimed Device
Unfortunately, the IMEI number entered does not match our records. Please try again.
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